Service & customer service
Your after sales service
Our service & customer service
Our customer service consists of highly qualified personnel. We take care of the planning, realisation, export and installation including commissioning as well as post-installation support. You can rely 100% on our competent service at all times.
We are pleased to be at your service during our office hours from
Monday – Friday: 07:30 – 12:00 and 13:30 – 17:00
on phone number +41 33 336 12 12.
Is it urgent?
In case of emergency out of office hours, please send us a support request .
Installations & clarifications worldwide
From clarifying the installation conditions to complete delivery and installation on site, our competent service team offers a full service for our customers.
Customer service included
Before, during and after installation, all our customers automatically benefit from the extensive range of services offered by INDUCTA AG. With us, you receive extensive, personal support in German, French, English, Italian and Spanish, from project enquiry to realisation to troubleshooting, completely without a service contract, worldwide.
Spare parts supply & problem solving
After many years of operation, it cannot be ruled out that an overhaul/repair will be necessary. We will not let you down! The supply of spare parts is guaranteed for years. Successor products are compatible with their predecessors and available from stock.
Additional services
In addition to our comprehensive standard customer service, we are happy to offer additional support such as service/maintenance and inspections on request. We look forward to receiving your enquiry for a non-binding quote.
Do you have questions about our possibilities? An idea that you would like to implement?
We will produce your perfect clock so time does not stand still.