{"id":2638,"date":"2023-10-22T17:31:18","date_gmt":"2023-10-22T15:31:18","guid":{"rendered":"https:\/\/inducta.ch\/demande-de-support\/"},"modified":"2024-01-30T13:44:23","modified_gmt":"2024-01-30T12:44:23","slug":"demande-de-support","status":"publish","type":"page","link":"https:\/\/inducta.ch\/fr\/demande-de-support\/","title":{"rendered":"Demande de support"},"content":{"rendered":"<div  class='av_gmaps_sc_main_wrap av_gmaps_main_wrap '><div id='av_gmap_0' class='avia-google-map-container avia-google-map-sc av_gmaps_show_unconditionally av-no-fallback-img ' data-mapid='av_gmap_0'  style='height: 230px;'><a class=\"av_gmaps_browser_disabled av_text_confirm_link av_text_confirm_link_visible\" href=\"https:\/\/www.google.com\/maps\/search\/?api=1&#038;query=Im%20Schoren%2010%203645%20Gwatt%20%20Suisse\" target=\"_blank\">Les cartes ont \u00e9t\u00e9 d\u00e9sactiv\u00e9es par le visiteur sur ce site. Cliquer pour ouvrir la carte dans une nouvelle fen\u00eatre.<\/a><\/div><\/div>\n<div id='av_section_1'  class='avia-section av-r7idyd-4722ac382d91275d935d1234d909515c main_color avia-section-default avia-shadow  avia-builder-el-1  el_after_av_google_map  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2638'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-qgeis5-4196ced5b345e06c67ca1ed9cd97e655 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qgeis5-4196ced5b345e06c67ca1ed9cd97e655\">\n.flex_column.av-qgeis5-4196ced5b345e06c67ca1ed9cd97e655{\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\nbackground-color:#919191;\n}\n<\/style>\n<div  class='flex_column av-qgeis5-4196ced5b345e06c67ca1ed9cd97e655 av_one_half  avia-builder-el-2  el_before_av_one_half  avia-builder-el-first  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2gors5-e76fc540e22c56c4e6605c3214dff764\">\n#top .av-special-heading.av-2gors5-e76fc540e22c56c4e6605c3214dff764{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2gors5-e76fc540e22c56c4e6605c3214dff764 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2gors5-e76fc540e22c56c4e6605c3214dff764 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2gors5-e76fc540e22c56c4e6605c3214dff764 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2gors5-e76fc540e22c56c4e6605c3214dff764 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-3  el_before_av_contact  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Demande de support<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<form action=\"https:\/\/inducta.ch\/fr\/demande-de-support\/\" method=\"post\" data-fields-with-error=\"Erreurs trouv\u00e9es dans les champs suivants :\" class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-4  el_after_av_heading  avia-builder-el-last  av-custom-form-color av-light-form \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class='  first_form  form_element form_element_half' id='element_avia_1_1'><label for=\"avia_1_1\">Nom <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class='  form_element form_element_half' id='element_avia_2_1'><label for=\"avia_2_1\">Pr\u00e9nom <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_3_1'><label for=\"avia_3_1\">Soci\u00e9t\u00e9 <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_3_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_3_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_element_half' id='element_avia_4_1'><label for=\"avia_4_1\">E-Mail <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_4_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_4_1\" value=\"\" \/><\/p><p class='  form_element form_element_half' id='element_avia_5_1'><label for=\"avia_5_1\">T\u00e9l\u00e9phone <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_5_1\" class=\"text_input is_phone\" type=\"text\" id=\"avia_5_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_6_1'><label for=\"avia_6_1\">Emplacement de l\u2019horloge d\u00e9fectueuse <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_6_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_6_1\" value=\"\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_7_1'><label for=\"avia_7_1\" class=\"textare_label hidden textare_label_avia_7_1\">Description du d\u00e9faut <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label><textarea  name=\"avia_7_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_7_1\" ><\/textarea><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_8_1'><label for=\"avia_8_1\">Probl\u00e8me existe depuis <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label> <input name=\"avia_8_1\" class=\"avia_datepicker text_input is_empty\" type=\"text\" id=\"avia_8_1\" value=\"\" placeholder=\"DD.MM.YYYY\" inputmode=\"none\" \/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_9_1'><input  name=\"avia_9_1\" class=\"input_checkbox is_empty\" type=\"checkbox\" id=\"avia_9_1\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_9_1\">Je suis conscient(e) que le traitement des demandes de support en dehors des heures de bureau sera factur\u00e9 \u00e0 200 CHF. Pour les demandes non urgentes, j\u2019envoie une <a href=\"\/fr\/demande-de-contact\/\">demande de contact<\/a> normale. <abbr class=\"required\" title=\"requis(e)\">*<\/abbr><\/label><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_10_1\" class=\"hidden \" id=\"avia_10_1\" value=\"\" \/><\/p><div id='avia_11_1' class='av-recaptcha-area  first_form  form_element form_fullwidth '  data-container_class=\"\" data-custom_class=\"\" data-context=\"av_contact_form\" data-token_input=\"av_recaptcha_token\" data-version=\"avia_recaptcha_v3\" data-theme=\"light\" data-size=\"normal\" data-score=\"0.5\" data-text_to_preview=\"\" data-value=\"\"><div class=\"av-google-badge-message\">Cette page est prot\u00e9g\u00e9e par reCAPTCHA et la <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\">politique de confidentialit\u00e9<\/a> et les <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\">conditions d'utilisation<\/a> de Google s'appliquent.<\/div><\/div><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Envoyer\" class=\"button\"  data-sending-label=\"Envoi\"\/><\/p><\/fieldset><div class=\"avia-disabled-form\">Ce formulaire est d\u00e9sactiv\u00e9 dans la mesure o\u00f9 vous refusez d\u2019accepter le service Google reCAPTCHA n\u00e9cessaire pour valider toute exp\u00e9dition de message depuis celui-ci.<\/div><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6c6mth-26066bb29b57d7d0a49c406bd96fc24f\">\n.flex_column.av-6c6mth-26066bb29b57d7d0a49c406bd96fc24f{\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7f7;\n}\n<\/style>\n<div  class='flex_column av-6c6mth-26066bb29b57d7d0a49c406bd96fc24f av_one_half  avia-builder-el-5  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-top av-animated-generic bottom-to-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eot05-6de8a9f8ee25a33f5bfd2ddd829185e1\">\n#top .av-special-heading.av-eot05-6de8a9f8ee25a33f5bfd2ddd829185e1{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-eot05-6de8a9f8ee25a33f5bfd2ddd829185e1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-eot05-6de8a9f8ee25a33f5bfd2ddd829185e1 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-eot05-6de8a9f8ee25a33f5bfd2ddd829185e1 av-special-heading-h2 blockquote modern-quote  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Avis important<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-26uh5h-e1206dd75a80072b6435af3fd3e3183e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Le traitement des demandes de support en dehors des heures de bureau est factur\u00e9 \u00e0 CHF 200.00.<\/p>\n<p>Si ce n\u2019est pas urgent, merci de nous envoyer une <a href=\"https:\/\/inducta.ch\/fr\/demande-de-contact\/\">demande de contact<\/a> normale.<\/p>\n<p>Merci beaucoup.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-557s39-b1eea09f055e8be90f101985045f5b54\">\n.avia-section.av-557s39-b1eea09f055e8be90f101985045f5b54{\nbackground-color:#ab9e96;\nbackground:linear-gradient( to bottom, #ab9e96, #d6c7bb, #ffffff );\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-557s39-b1eea09f055e8be90f101985045f5b54 main_color avia-section-small avia-no-border-styling  avia-builder-el-8  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2638'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-4genb9-248076deef5d2cae772d7aa66bd1a23c sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4genb9-248076deef5d2cae772d7aa66bd1a23c\">\n.flex_column.av-4genb9-248076deef5d2cae772d7aa66bd1a23c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.avia_transform .flex_column.av-4genb9-248076deef5d2cae772d7aa66bd1a23c{\nanimation-duration:2s;\n}\n<\/style>\n<div  class='flex_column av-4genb9-248076deef5d2cae772d7aa66bd1a23c av_one_full  avia-builder-el-9  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic left-to-right av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2i9cth-92aa1a9fc7959958e5f9e98941c5f711\">\n#top .av_textblock_section.av-2i9cth-92aa1a9fc7959958e5f9e98941c5f711 .avia_textblock{\nfont-size:30px;\ntext-align:center;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .av_textblock_section.av-2i9cth-92aa1a9fc7959958e5f9e98941c5f711 .avia_textblock{\nfont-size:20px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top .av_textblock_section.av-2i9cth-92aa1a9fc7959958e5f9e98941c5f711 .avia_textblock{\nfont-size:20px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top .av_textblock_section.av-2i9cth-92aa1a9fc7959958e5f9e98941c5f711 .avia_textblock{\nfont-size:15px;\n}\n}\n<\/style>\n<section  class='av_textblock_section av-2i9cth-92aa1a9fc7959958e5f9e98941c5f711 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\"><strong><em>Time is magic<\/em><\/strong>\u00a0\u2013\u00a0nous rendons cette <strong>magie<\/strong> <strong>VISIBLE<\/strong>\u00a0de loin<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1795,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2638","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Demande de support - INDUCTA AG<\/title>\n<meta name=\"description\" content=\"INDUCTA AG Le traitement des demandes de support en dehors des heures de bureau est factur\u00e9 \u00e0 CHF 200.00.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inducta.ch\/fr\/demande-de-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Demande de support - 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